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  • How the customer explained it
  • How the project leader understood it
  • How the analyst designed it
  • How the programmer wrote it
  • What the beta testers received
  • How the business consultant described it
  • How the project was documented
  • What operations installed
  • How the customer was billed
  • How it was supported
  • What marketing advertised
  • When it was delivered
  • What the customer really needed
  • What the digg effect can do to your site
  • The disaster recover plan
  • The Open Source version
  • How it performed under load
  • How patches were applied